Privacy Policy
Who we are
This website, mexclearing.org, is operated by Mex Clearing, a trade-clearing and freight-coordination office located at 200 NE 2nd Dr, Homestead, FL 33030. The office is owned by Michael J Marcus. You can reach us by phone at (305) 247-2116 or by email at info@mexclearing.org. This policy explains what information we collect through the website, how we use it, and the choices you have.
Information we collect
The website is intentionally simple, and we collect as little information as possible. We collect data in two ways:
- Contact form submissions. If you use the form on our contact page, we receive the name, email address, and message you choose to provide. Please do not include sensitive personal information (such as government-issued identification numbers) in the form; share shipment details by phone or email if that is safer for you.
- Basic technical and usage data. Like most websites, our hosting and analytics tooling may record non-identifying details such as the pages you visit, approximate region, browser type, device type, and referring page. This information is used in aggregate to understand how the site is used and to keep it working properly.
How we use information
We use the information above for a small set of purposes: responding to inquiries about our documentation, coordination, and compliance-support services; following up on conversations you start with us; maintaining records of client communications as part of ordinary business practice; understanding which pages are useful so we can improve the site; and meeting legal or regulatory obligations that apply to the office. We do not use contact information to send marketing newsletters, and we do not add you to mailing lists without asking first.
Legal bases for processing
Where data protection law requires a legal basis, we rely on: your consent (for example, when you submit the contact form or accept cookies), the performance of a contract or steps taken at your request before one, our legitimate interest in operating and improving a small business website, and compliance with legal obligations.
Cookies
The website uses a small number of cookies, primarily to remember your cookie-consent choice and to measure aggregate site usage. You can read the full details, including how to withdraw consent, in our Cookie Policy.
Sharing and third parties
We do not sell, rent, or trade personal information. Information you send us is shared only with service providers that help us operate the website and our business (such as hosting and email providers) under appropriate safeguards, with licensed customs brokers or carriers when you ask us to coordinate with them, or with authorities when the law requires it. In the ordinary course of trade work, shipment documents may be exchanged with brokers, carriers, and terminals at your direction; that exchange is part of the service you request, not a disclosure by us for our own purposes.
Retention
Contact form messages and related correspondence are kept as long as needed to handle your inquiry and to satisfy ordinary business-record practices for trade documentation, after which they are deleted or de-identified. Trade-related client records are retained in line with the record-keeping expectations that apply to import and export work.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to data portability. To exercise any of these rights, contact us at info@mexclearing.org or by phone. We will respond within a reasonable time. You also have the right to lodge a complaint with a data protection authority in your jurisdiction.
Children
This website is intended for businesses and professionals involved in trade and freight. It is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will change. Material changes will be reflected clearly on this page.
Contact
Questions about this policy can be sent to Michael J Marcus, Owner, Mex Clearing, 200 NE 2nd Dr, Homestead, FL 33030, phone (305) 247-2116, email info@mexclearing.org.